About SOLISZEN
SOLISZEN is an independently operated online pet-products retailer based in Shenzhen, Guangdong, China. We select and sell practical dog gear, pet accessories, personalized ID tags, and keepsakes directly through this website.
What we do
Our store focuses on everyday products for walking, identification, gifting, and remembrance. Product pages describe the available materials, measurements, colors, prices, and personalization options. Products are made in and shipped from China unless a product page states otherwise.
How orders work
- Customers choose available options and complete payment through the secure PayPal checkout offered by this store.
- Handling: 2–5 business days after confirmed payment. Transit after dispatch: 9–25 business days. Estimated total: 11–30 business days. Weekends and public holidays are excluded.
- Custom Dog ID Tags and other customized orders require 5 additional handling business days: 7–10 for handling and 16–35 in total, including transit.
- Customer support is available before and after purchase by email, telephone, and WhatsApp.
Store details
SOLISZEN – independent online retailer
Chongwen Garden, Taoyuan Subdistrict, Nanshan District, Shenzhen, Guangdong 518000, China
Email: wendy.soliszen@gmail.com
Telephone / WhatsApp: +86 150 1921 3681