FAQ

Do you ship worldwide?

We are building Soliszen for pet families around the world. Available destinations and delivery times may vary by product and shipping method.

How do I choose the right size?

Please check the size guide on each product page. For wearable items, measure your pet carefully before placing an order.

Can I change or cancel my order?

Contact us as soon as possible. If your order has not entered processing, we will do our best to help.